Jan 3rd, 2025
Help center upgrades: making knowledge sharing simpler
Atlas — Changelog
AI Support
Help Desk
Back Jan 3rd, 2025
Help center upgrades: making knowledge sharing simpler
We've added three new features to make your help center more effective and easier to manage. Here's what's new:
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Auto-generated Table of Contents
Navigate long articles with ease. Our new feature automatically creates a structured, clickable table of contents for your help articles.
- Automatically generates based on article headings
- Clickable links allow readers to jump to specific sections
- Simplifies navigation, especially for comprehensive articles
To enable:
Go to
App config > Help center > Table of content
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Get real-time feedback on your help center content. Receive notifications when customers upvote or downvote articles.
- Choose to receive notifications on Slack, email, or both
- Instantly know which articles are helpful (and which need work)
- Easily track article performance over time
Set up notifications:
Go to
App config > Help center > Feedback Notification
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Brand your help center and improve navigation with our new customizable footer.
- Add your company logo and social media links
- Showcase related articles to encourage further reading
- Customize the look and feel to match your brand
Customize your footer:
Go to
App config > Help center > Footer
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