Customer timeline
View a customer's entire journey in a single, easy to follow, chronological timeline.
Ticketing
The White-Glove Support Tool
Unify chat, email, SMS, and more with timelines, replays, approvals.
Book a demoAll the tools you need to solve your customer issues in one place
Slack Connect as a channel
Turn any message into a ticket simply by using an emoji.
Triage from Slack
Manage tickets and status updates directly in Slack.
Omnichannel
Talk with your customers where they are. Slack, WhatsApp, in-app chat, SMS, email.
Collaborate with your team
Quickly find exactly what you need to close tickets faster.
⌘ command
Blaze through tickets with superhuman speed.
N ? ⇧↓ ⌥M ⇧U G + S ⌘ [ ⌘K ⌘A ⌘ ] ⌘⌫ ⇧↑ G + I
All of the support tools you need, all in one place.
Ticketing
Manage tickets easily.
Reporting
All the data you need.
Tickets Created 323
12%
Tickets Replied 146
6%
Customer info
See the full picture of your customers without having to open a million tabs and tools.
Chatbots
Advanced automations that serve your customers effortlessly.
Automations
Empower all of your agents to be 10x agents.
Help center
Create documentation that your customers will love.
API
Customize Atlas to make it bespoke to your team.
Session recording
View a customer's entire journey in a single, easy to follow, chronological timeline.
Security
SOC 2, Type 2 Certified
White-glove support
Get support fast and where you already are.
Insane improvements
We ship features like it's going out of style
Mobile SDK
Integrate our powerful features into your mobile apps.
Integrations
Connect Atlas with your existing tools.
See Atlas live on your data
Book a demo